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Russo Limousine Company

Services:

Limos

Phone: 617-889-1004 
320 Revere Beach Parkway, Rte. 16, Chelsea, MA 02150
 
Overall Rating
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.9/5.0
Professionalism:
4.9/5.0
Value for Cost:
4.8/5.0
Flexibility:
5.0/5.0
 
4 Total Reviews
 
Laura
Wedding: 10/21/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Russo's was a great choice for limos. During the planning, I spoke with both Mike & Maria and they were both professional and really great to work with. The drivers were on time & knew where they were going. We had 2 limos for our wedding- 1 for the guys & 1 for the girls. The limos are really nice and they provided a red carpet for me (the Bride). The driver also helped carry my train so it would not drag on the ground. They were really nice guys. We wish we also rented the tuxes from Russo's because their customer service was so great. I highly recommend them.
Alistair
Wedding: 9/25/10
4.6 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
4.5/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
We were delighted by the performance and service of Russo's Limousine (which we arranged through their partner tuxedo shop in Stoneham) for our September wedding as we hired a vintage 1971 Rolls Royce Shadow and Limousine using this company. They were very accommodating to us and the drivers (I believe they were both called John) helped to make the event a very memorable occasion with their high level of care and service for the bride, groom and wedding party. In particular, they were inredibly helpful with the bride's dress and making sure that everything ran like clockwork. The suggestion of the Rolls Royce driver to take the bride and groom on a short journey directly after the wedding so that they would have time to savour the moment before was excellent, as he ws proven right that we didn't have much time to ourselves after that point for the rest of the day. We owe it to Russo's Limousine to provide them with as glowing a testimonial and as high and positive a recommendation as we can provide and are happy to be added to their list of admirers, as they really surpassed our expectations and really helped to made our wedding an incredible and unforgettable experience for us and our guests!
Kelly
Wedding: 9/5/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
This company is amazing! They don't really advertise and rely on word-of-mouth for the most part. This allows them to charge a lot less than other companies (I was getting quotes from other companies in amounts in the thousands, they kept it between $800 and $850 for the wedding). Their service and attention to detail is incredible. I first contacted Maria for a limo for my mother's 60th birthday. The driver we had that night was extremely attentive and professional. He even took photos for us. The wedding day experience was even better. We got a 22 passenger Hummer complete with granite counter tops inside! (Not that I really cared about that but it enhanced the look of the limo and made everyone feel very fancy!) They provided two bottles of champagne with the limo for no additional cost. The driver was prompt and professional and even though the limo was a tight squeeze on the side streets, he never complained about where we wanted him to go. I was able to book over the phone, pay by credit card over the phone, and coordinate everything without ever once meeting a person face-to-face which was fantastic for me since I live 1600 miles from my wedding venue. Maria is the one in charge there and provides excellent service. She returns phone calls in a timely manner, answers every question effectively, and charges a totally reasonable amount. As far as limo companies are concerned, this place is the best whether you book for a wedding or other special occasion.
jrbp413
Wedding: 5/10/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I cannot say enough GREAT things about Russo! Their limousines were clean, beautiful, and exactly what we had asked for! The chauffeurs were professional, helpful, and knowledgeable when it came to weddings. One even walked me into the church and fluffed out my train perfectly! I highly recommend Russo!
 
 
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